National direct service network
Conquest service - keeping your operations moving
When downtime isn’t an option, you need a service partner that responds fast and keeps your operation moving. Conquest’s national direct service network combines responsive support, technical expertise and genuine long-term partnership to help keep your equipment performing at its best.
For customers who require maximum operational certainty, our Zero Downtime Program provides same-day breakdown response and access to loan machines if a repair can’t be completed on-site, helping minimise disruption and protect productivity.
Our network of expertly trained technicians supports customers nationwide, backed by more than 41,000 stocked spare parts to help resolve issues quickly and reduce costly delays, with every service van a mobile parts warehouse.
Service and maintenance tailored to your needs
To help prevent problems before they occur, we offer a range of preventative maintenance programs tailored to your operation. From scheduled servicing and inspections through to comprehensive maintenance plans, our flexible service options help maximise reliability, reduce unplanned downtime and provide greater certainty around future maintenance costs.
Same day service
Report emergency breakdowns within our ZDP service area before 12pm week days, we’ll send an experienced technician out that same day. You can also contact our tech support team for over-the-phone assistance.
Protection for your extended warranty
To protect your warranty, we’ll help you look after your machine by regularly undertaking scheduled servicing to maintain the quality of the machine and its parts, as per the manufacturer’s guidelines.
Emergency back-up loan equipment
If your machine cannot be repaired same day and you are located within our ZDP service area, you’ll receive the temporary loan of a machine with the same or similar cleaning capability as your machine – delivered to your site the next working day.
Onsite operator training
We provide extensive education and operator training to minimise the risk of operator error and misuse that can lead to injury or damage to your machine that voids your warranty.
Same day response on service enquiries
With our Zero Downtime Program, you not only get peace of mind that your equipment will be taken care of, you’ll never again have to delay your normal operations while your floor cleaning equipment is offline.
With spare parts stored at all of our major Conquest centres around Australia, plus a range of fast-moving parts held in each service vehicle, we’ll get your equipment up and running again without delay.
Choose your plan for peace of mind
Take the hassle out of maintaining your floor cleaning equipment and let us take care of it for you. Choose a maintenance package that works for your business, or we can tailor a plan to your specific needs.
| Silver Service | Premium Service | Ultimate Service | Fully Maintained Rental | |
| Scheduled machine servicing | ||||
| Emergency call outs | ||||
| Parts | Limited parts for scheduled service only | |||
| Repaids (labour) | Scheduled service only | Scheduled service only | ||
| 4-year extended parts and labour warranty | ||||
| BONUS Zero Downtime Program | ||||
| Same day service response for calls before 12 pm weekdays in Melbourne, Sydney or Brisbane locations | ||||
| Emergency back-up loan equipment supplied the next working day | ||||
| Extensive education and ongoing training support to minimuse user error | ||||
Clean with confidence
Because we deliver only the highest quality machines to help you maintain an efficient industrial site – sourced from the best manufacturers in the US and Europe – we trust and believe in the reliability of our floor cleaning equipment.
Machines that match the job
Conquest’s Intelligent Solutions Program ensures you get the right product for your site, application and operating needs. Through this process, we are able to offer a 60 day money back guarantee.
Products you can rely on
High quality, modern facilities maintenance equipment designed for tough Aussie conditions, backed by unmatched warranty protection for added peace of mind.
Zero Downtime Program (ZDP)
Flexible service plans, same day breakdown response, backup loan machines and a national service network to help keep your operation moving.
Hire, rent or buy
Choose the access model that fits your budget, cashflow and utilisation plan, from short term hire and long term rental to outright purchase.
Premium service, Australia wide
Contact us today to discuss your floor cleaning equipment and maintenance needs and we’ll take care of the rest.