Conquest Service & Support
Fast response. National coverage. Unparalleled support.
When downtime isn’t an option, Conquest is the service partner you can rely on. Our national direct service network combines responsive support, technical expertise and genuine long-term partnership to keep your equipment performing and your operations moving.
Through our Zero Downtime Program, we provide same-day breakdown response and access to loan machines, helping minimise disruption when issues arise. With more than 41,000 stocked spare parts across our national network, we can resolve problems faster and reduce costly delays.
We take a proactive approach to maintenance, with tailored service packages, preventative maintenance and inspections designed to maximise reliability, extend equipment life and reduce unplanned downtime.
And our support doesn’t stop at delivery. Comprehensive onboarding and operator training ensure your team can get the most from their equipment from day one.
Service that keeps you moving
If you need to repair a commercial cleaning machine, we’ve got you covered. Our Parts Promise ensures you’re never waiting too long for a part replacement. We offer next business day delivery Australia-wide for orders of stocked parts up to 5kg, if placed before 2pm Melbourne/Sydney/Brisbane time. We also provide a track and trace service for parts orders, with details emailed to you as soon as the order is received.
A smarter, low‑risk way to procure equipment
By stocking over 20,000 line items and holding fast-moving parts in strategic locations across the country (near Melbourne, Sydney, Brisbane, as well as through our partner network), Conquest helps you make emergency repairs as soon as possible. Service vehicles are also equipped with a range of commonly used parts, ensuring a speedy repair and getting you back to operational in no time. For maximum efficiency and accuracy, we run a specialist inventory management and barcoding system.
Comprehensive tech support
Conquest offers enhanced phone and email support, as well as information and documentation (such as operator manuals) and parts interpretation and identification. We also provide assistance with risk assessments and battery and charger information. Our advanced troubleshooting service helps resolve minor challenges, which can potentially avoid the need to send a technician onsite.
100% Satisfaction Guarantee
Machines that match the job
Products you can rely on
Zero Downtime Program (ZDP)
Hire, rent or buy
Talk to Conquest
Find out how we can service your machines and source vital commercial floor cleaning parts