Fast part replacement and expert servicing to keep you operational
Conquest prides itself on offering the best service for our clients. Our range of service packages and on-call repairs keep your machines operating at peak condition, minimising costly downtime and making sure you stay efficient. We believe that prevention is better than cure, which is why Conquest’s preventative maintenance is designed to identify wear and tear – allowing us to repair and replace before an emergency failure happens.
We know that flexibility is important to your business, so we tailor our service packages to suit your needs. What’s more, when you take out one of our Fully Flexible Rental packages, servicing is fully inclusive. No maintenance costs, no stress.
If you need to repair a commercial cleaning machine, we’ve got you covered. Our Parts Promise ensures you’re never waiting too long for a part replacement. We offer next business day delivery Australia-wide for orders of stocked parts up to 5kg, if placed before 2pm Melbourne/Sydney/Brisbane time. We also provide a track and trace service for parts orders, with details emailed to you as soon as the order is received.
By stocking over 20,000 line items and holding fast-moving parts in strategic locations across the country (near Melbourne, Sydney, Brisbane, as well as through our partner network), Conquest helps you make emergency repairs as soon as possible. Service vehicles are also equipped with a range of commonly used parts, ensuring a speedy repair and getting you back to operational in no time. For maximum efficiency and accuracy, we run a specialist inventory management and barcoding system.
Conquest’s commitment to parts and services
Cut out unnecessary downtime with quick part replacement and comprehensive servicing
Conquest offers enhanced phone and email support, as well as information and documentation (such as operator manuals) and parts interpretation and identification. We also provide assistance with risk assessments and battery and charger information. Our advanced troubleshooting service helps resolve minor challenges, which can potentially avoid the need to send a technician onsite.
Onboarding and training benefits
Our dedicated team specialises in onboarding, which includes delivery and operator training. Training is provided at the time of delivery, with ongoing training (for example, for new operators or for WHS protocol adherence) on request. Delivery is free of charge in metro Melbourne, Sydney and Brisbane.
Training benefits include:
- Optimising the performance and results of the machine.
- Enabling operators to perform basic maintenance, which prolongs the longevity of the machine and minimises the risk of emergency breakdowns.
- Meeting WHS protocols or criteria for certification audits.
Our onboarding team also assists with the delivery and training of short-term hire equipment.